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Help - Returns & Exchange

Customer satisfaction is most important for us and we would be happy to cancel the contract for the purchase at any point from the time of ordering until seven working days after delivery.

To cancel this contract, either telephone the Customer Service team on one of the following numbers, or email us with the order number and your instruction to cancel. Toll Free: 844-239-6299.
Email : customerservice@toetoesocks.com

If we have already shipped your order, please contact us by e-mail first dispatch@toetoesocks.com and we will advise you the return address. 

After receiving the item/s we will refund the relevant part of the purchase price (means after deducting the shipping and $4.00 administration charge) for that order as soon as possible and in any case within 30 days after we receive your notification.

If you request a colour/size change of the item(s) you purchased we are happy to do it as long as the item(s) you want to exchange are in their original packaging unworn and unwashed. Please send a prepaid envelope with the items you would like to exchange and we will send you the item/s you wish to get.